Privacy policy

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, Camila Escobar Troncoso (hereinafter also referred to as the Website) undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the data collected.

Laws incorporated into this privacy policy

This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it complies with the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
• Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
• Royal Decree 1720/2007, of December 21, approving the Regulation implementing Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
• Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The data controller responsible for processing the personal data collected on Camila Escobar Troncoso is: Camila Escobar Troncoso, with Tax ID (NIF): Y2883505D (hereinafter, Data Controller). Their contact details are as follows:

The data controller responsible for processing the personal data collected on Camila Escobar Troncoso is: , with Tax ID (NIF/CIF): and registered in: with the following registration details: , whose representative is: (hereinafter, Data Controller). Their contact details are as follows:

Address: C/ Can Parent 2, 23042 – 07816 – San Rafael (Balearic Islands)

Contact phone: 677154167

Fax:

Contact email: welcome@ibzconciergeservice.com

Personal Data Registry

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Camila Escobar Troncoso through the forms available on its pages will be incorporated and processed in our file in order to facilitate, expedite, and fulfill the commitments established between Camila Escobar Troncoso and the User, or to maintain the relationship established in the forms filled out by the User, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR and in Article 4 and subsequent articles of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights:

• Principle of lawfulness, fairness, and transparency: The User’s consent will be required at all times following fully transparent information about the purposes for which the personal data is collected.
• Principle of purpose limitation: Personal data will be collected for specific, explicit, and legitimate purposes.
• Principle of data minimization: The personal data collected will be only that which is strictly necessary in relation to the purposes for which it is processed.
• Principle of accuracy: Personal data must be accurate and always kept up to date.
• Principle of storage limitation: Personal data will only be retained in a form that allows the identification of the User for the time necessary for the purposes of its processing.
• Principle of integrity and confidentiality: Personal data will be processed in a manner that ensures its security and confidentiality.
• Principle of proactive responsibility: The Data Controller will be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed by Camila Escobar Troncoso are solely identification data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

The categories of data processed by Camila Escobar Troncoso include both identification data and special categories of personal data within the meaning of Article 9 of the GDPR.

Special categories of personal data are understood to include those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as the processing of genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health, or data concerning a natural person’s sex life or sexual orientation.

For the processing of special categories of personal data, the explicit consent of the User will be required in all cases for one or more specific purposes.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Camila Escobar Troncoso undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not affect the use of the Website.

On occasions when the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if the completion of any of these forms is mandatory because they are essential for the proper execution of the operation carried out.

Purposes of the processing of personal data

Personal data is collected and managed by Camila Escobar Troncoso in order to facilitate, expedite, and fulfill the commitments established between the Website and the User, or to maintain the relationship established in the forms filled out by the latter, or to respond to a request or query.

Likewise, the data may be used for commercial purposes of personalization, operational and statistical purposes, and activities related to the corporate purpose of Camila Escobar Troncoso, as well as for the extraction, storage of data, and marketing studies to adapt the Content offered to the User, and to improve the quality, functionality, and navigation of the Website.

At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the processing for which the personal data will be used; that is, the use or uses that will be given to the collected information.

Retention periods of personal data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 18, or until the User requests its deletion.

At the time the personal data is obtained, the User will be informed about the period during which the personal data will be retained or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.

The User’s personal data will be shared with the following recipients or categories of recipients:

If the Data Controller intends to transfer personal data to a third country or international organization, at the time the personal data is obtained, the User will be informed about the third country or international organization to which the data is intended to be transferred, as well as the existence or absence of an adequacy decision by the Commission.

Personal data of minors

In compliance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, only those over 14 years of age may give their consent for the lawful processing of their personal data by Camila Escobar Troncoso. If the individual is under 14 years of age, the consent of their parents or guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorized it.

Confidentiality and security of personal data

Camila Escobar Troncoso undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the data collected, to ensure the security of personal data and prevent its accidental or unlawful destruction, loss, or alteration, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, since Camila Escobar Troncoso cannot guarantee the absolute invulnerability of the internet or the complete absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a personal data breach occurs that is likely to pose a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach is understood as any breach of security leading to the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to ensure, through a legal or contractual obligation, that such confidentiality is respected by its employees, associates, and any person to whom the information is made accessible.

Rights arising from the processing of personal data

The User has the following rights over Camila Escobar Troncoso and may, therefore, exercise them against the Data Controller as recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights:

• Right of access: This is the User’s right to obtain confirmation of whether Camila Escobar Troncoso is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Camila Escobar Troncoso has carried out or is carrying out, as well as, among other things, information available about the origin of such data and the recipients of the communications made or planned regarding the same.
• Right of rectification: This is the User’s right to have their personal data modified if it proves to be inaccurate or, considering the purposes of the processing, incomplete.
• Right to erasure (“right to be forgotten”): This is the User’s right, provided that current legislation does not establish otherwise, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no other legitimate reason to continue with it; the personal data has been processed unlawfully; the personal data must be erased to comply with a legal obligation; or the personal data was obtained as a result of a direct offer of information society services to a person under 14 years of age. In addition to erasing the data, the Data Controller, taking into account available technology and the cost of its application, must take reasonable steps to inform controllers processing the personal data of the data subject’s request to erase any links to that personal data.
• Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
• Right to data portability: Where processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Whenever technically feasible, the Data Controller will transmit the data directly to that other controller.
• Right to object: This is the User’s right to prevent the processing of their personal data or to stop the processing thereof by Camila Escobar Troncoso.
• Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, unless current legislation provides otherwise.

Thus, the User may exercise their rights by sending a written communication to the Data Controller with the reference “GDPR-https://ibzconciergeservice.com“, specifying:

• Name, surname of the User, and a copy of their ID. In cases where representation is allowed, identification of the person representing the User by the same means will also be necessary, along with the document proving the representation. The photocopy of the ID may be replaced by any other legally valid means that proves identity.
• Request with the specific reasons for the request or information to be accessed.
• Address for notification purposes.
• Date and signature of the applicant.
• Any document supporting the request being made.

This request and any accompanying documents may be sent to the following address and/or email:

Postal address: C/ Can Parent 2, 23042 – 07816 – San Rafael (Balearic Islands)

Email: welcome@ibzconciergeservice.com

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than Camila Escobar Troncoso, and which are therefore not operated by Camila Escobar Troncoso. The owners of these websites will have their own data protection policies, and they will be responsible, in each case, for their own files and privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or breach of current regulations in the way their personal data is being processed, they will have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular, in the State where they have their habitual residence, place of work, or the place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary for the User to have read and agreed to the conditions on the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with it in the manner, for the periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

Camila Escobar Troncoso reserves the right to modify its Privacy Policy, according to its own criteria, or due to a legislative, jurisprudential, or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User periodically consult this page to stay informed of the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.

This Website Privacy Policy document was created using the free online privacy policy template generator on April 23, 2025.